This document sets forth the Enfocus Online Privacy Policy (the "Privacy Policy") for this Web site, www.enfocus.com (the "Site"). If you have objections to the Privacy Policy, you should not access or use this Site. This Privacy Policy does not govern privacy practices associated with offline activities or other Enfocus Software web sites.

Enfocus has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency, accountability and choice regarding the collection and use of your personal information.

The TRUSTe program does not cover information that may be collected through downloadable software.   TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at info@enfocus.com.  If you are not satisfied with our response you can contact TRUSTe here.

Privacy-related inquiries and complaints

Enfocus takes its users' privacy concerns seriously. If you believe that Enfocus Software has not complied with this Online Privacy Policy with respect to your personal information or you have other related inquiries or concerns, you may write to the Enfocus Software Privacy Officer at

Enfocus Software, Inc.
Attn: Operations Department
8535 Gander Creek Drive
Miamisburg, OH 45342
USA

operations@enfocus.com

In your letter, please describe in as much detail as possible the nature of your inquiry or the ways in which you believe that the Enfocus Software Online Privacy Policy has not been complied with. We will investigate your inquiry or complaint promptly. If you do not receive acknowledgment of your inquiry or complaint or your inquiry or complaint is not satisfactorily addressed, you should then contact TRUSTe through the TRUSTe Watchdog Distpue Resolution Processhttp://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will serve as a liaison with this Site to resolve your concerns.

Please note that if you provide Enfocus Software with inconsistent privacy preferences (for example, by indicating on one occasion that third parties may contact you with marketing offers and indicating on another occasion that they may not), Enfocus Software cannot guarantee that your most recent privacy preference will be honored.

Also, please note that Enfocus Software is not responsible for the content or privacy practices of non-Enfocus Software Web sites to which this Site or any other Enfocus Software Web site may link. You should review the privacy policy of such sites before using the sites.

Changes in Privacy Policy

All "personal information" ("personal information" is defined as any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains) that we collect and maintain will be subject to the version of the Privacy Policy in effect at the time of such collection. Enfocus Software reserves the right to change the Privacy Policy from time to time at its sole discretion. If as the result of a material change, you want to alter the ways in which Enfocus Software is allowed to use your personal information, you can do so by following the procedure described in the notification that will be posted on the site if a material change should occur. You will be deemed to have been made aware of, and will be subject to, the material changes to the Privacy Policy by your continued use of the Site after such notice has been prominently posted on our website for thirty (30) days.

Business Transfer

If Enfocus Software sells assets (or the assets of a division or subsidiary) to another entity, or Enfocus Software (or a division or subsidiary) is acquired by, or merged with, another entity, Enfocus Software may provide to such entity customer information that is related to that part of our business that was sold to or merged with the other entity. All registered users ofwww.enfocus.com will be notified of a business transfer such as a merger or acquisition. Enfocus Software will provide a 30 day notice onwww.enfocus.com to inform the registered users of the business transfer.

Entities collecting personal information

Personal information on this Site is collected by Enfocus Software. Enfocus Software's address is 3 Waters Park Drive, Suite 210, San Mateo, CA 94403 and its telephone number is (650) 358-1210.

The Site contains links to other sites at which personal information is collected. In such instances, unless expressly provided to the contrary, the collection and use of your personal information will be governed by the privacy policy applicable to that site. That privacy policy should identify the entity that is collecting your personal information.

Collection of personal information

As a visitor to this Site, you can engage in many activities without providing any personal information. In connection with other activities, such as subscribing to the collaboration services offered on the Site or utilizing online software applications, Enfocus Software may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, Enfocus Software may ask that you provide us personal information, such as your first and last name, mailing address (including ZIP code), e-mail address, employer, telephone and facsimile numbers, and other personal information. When ordering products or services on the Site, you may be asked to provide a credit card number. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

We use an outside company to process orders and credit card information to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes. When ordering products or services on the Site, you are redirected to an external webpage provided by this order processing company asking for your contact, billing and credit card information. Although this is an external webpage, it displays the Enfocus logo and has the same look and feel as the Enfocus site. This way, you are in a familiar environment and it is easy for you to return to any part of the Enfocus site at any time. The personal information submitted on the external webpage is only used for the purpose of fulfilling the order.

Enfocus Software has established relationships with various service providers whose services are available to you from this Site or from Web sites that are linked to this Site. Typically, these providers offer services that Enfocus Software customers might find useful, such as those that can be used in conjunction with Enfocus Software services and products. In order to use those services, you may be required to provide personal information to the providers. Unless expressly provided to the contrary, personal information that you provide while you are visiting a provider's Web site will be subject to the privacy policy posted on such site, and personal information that you provide while on this Site in conjunction with a provider's service will be subject to this Privacy Policy. You should be aware that our agreements with these service providers often provide that they will share with Enfocus Software personal information collected from you. In such instances, Enfocus Software will use this information in a manner consistent with this Privacy Policy.

How your personal information is used

Enfocus Software collects your information in order to record and support your participation in the activities you select. If you subscribe to a service or register a product, for example, the information is used to register your rights, if any, to technical support or other benefits that may be made available to registered users. Your personal information is also used to keep you informed about product upgrades, special offers, and other products and services of Enfocus Software and selected third parties if you have so opted to receive such communications.
Enfocus Software may collect information about the use of the Site, such as the types of services used and how many users we receive daily. This information is collected in aggregate form, without identifying any user individually. Enfocus Software may use this aggregate, non-identifying statistical data for statistical analysis, marketing, or similar promotional purposes.

Your choices with respect to personal information

Enfocus Software recognizes and appreciates the importance of responsible use of information collected on this Site. Without your consent, Enfocus Software will not communicate any information to you regarding products, services, and special offers available from Enfocus Software, although we may find it necessary to communicate with you regarding your use of the services on this Site. Except in the particular circumstances described in this Privacy Policy, Enfocus Software will also not provide your name to other companies or organizations without your consent.

There are other instances in which Enfocus Software may divulge your personal information. Enfocus Software may provide your personal information if necessary, in Enfocus Software' good faith judgment, to comply with laws or regulations of a governmental or regulatory body or in response to a valid subpoena, warrant, or order or to protect the rights of Enfocus Software or others.

Protection of your personal information

The personal information that you provide in connection with registering yourself as a user of Enfocus Software products or services or registering an Enfocus Software product is classified as Registration Information.
Personal information that you provide that does not constitute Registration Information also resides on a secure server and is only accessible to selected Enfocus Software personnel and contractors via password. Since this information is not accessible by you, you will not be asked to select a password in order to view or modify such information.

Use of cookies

When you visit this Site, you can browse the Site and access important information without revealing your identity. In order to improve our Site, we use "cookies" to track your visit. A cookie is a small amount of data that is transferred to your browser by a Web server and can only be read by the server that gave it to you. It functions as your identification card, and enables Enfocus Software to record your preferences, such as your location. These cookies are tied to your personal information in the way that we use them to query our backend database for your personal details for auto-filling forms for you. Cookies cannot be executed as code or deliver viruses.

Furthermore, our web analytic service also uses cookies. We have no access to or control over these cookies.

Third party cookies

The use of cookies by third parties is not covered by our privacy statement.  We do not have access or control over these cookies.  These third parties use session ID cookies to make it easier for you to navigate our site.

Clear Gifs (Web Beacons/Web Bugs)

Our third party advertising partner employs a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective.  Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users.  In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers’ personally identifiable information.

Security

The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). To learn more about SSL, followthis link.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can send email to us at operations@enfocus.com.

Communications from the Site

Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our users privacy we provide a way to opt-out of these communications. Please see the Choice and Opt-out sections.

Choice/Opt-out

Our users are given the opportunity to 'opt-out' of having their information used for purposes not directly related to our site at the point where we ask for information. For example, our order form has an 'opt-out' mechanism so users who buy a product from us, but don't want any marketing material, can keep their email address off of our lists.

Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email or email us at info@enfocus.com.

Updating your personal information and privacy preferences

You have the right to access and correct your personal information and privacy preferences at any time. You may also access and correct your personal information and privacy preferences (such as whether you wish to receive promotional communications from Enfocus Software or third parties) by writing or calling Enfocus Software at:

Enfocus Software, Inc.
Attn: Operations Department
8535 Gander Creek Drive
Miamisburg, OH 45342
USA
Telephone number  +1 800 676 1775

operations@enfocus.com

Please include your name, address, and/or e-mail address when you contact us. There is no specific form is required to notify Enfocus Software of changes to your address or privacy preferences.

Personal information submitted through this Site is not accessible online. To access and/or correct such information, you may write Enfocus Software at:

Enfocus Software, Inc.
Attn: Operations Department
8535 Gander Creek Drive
Miamisburg, OH 45342
USA

In your correspondence, please indicate with as much detail as possible the location on this Site where you provided your personal information.